How do I properly measure my wrist?
Use a body tape measure to wrap around your wrist below your wrist bone. If you do not have a soft tape measure you can use a piece of string by wrap it around your wrist then laying out the length next to a ruler.
What size bracelet should I order?
Depends on how you'd like it to fit. If you prefer a snug, unmoving fit then ordering .25 inches above your wrist size would be ideal. If you prefer more room for the bracelet to move (such as wearing below your apple watch) then size .50-.75 inches above your wrist size.
How do I care for my bracelet?
When putting on your bracelets it's best to roll them down your wrist instead of stretching them over your wrist. This helps prevents the elastic from prematurely stretching out or breaking.
Do not wear your bracelets while perspiring, swimming, showering, or sleeping. Keep your bracelets in a cool dry place to maintain their quality.
Can I order a bracelet for my baby, toddler, or child?
We do offer sizing for children, however, it is important to adequately supervise any child that is wearing a stretch bracelet due to the small beads. Children may also be more inclined to overstretch their bracelet which could lead to premature breakage. This could pose a chocking hazard to young children. We'd love to make bracelets for children but please keep these precautions in mind before purchase.
Do you accept returns?
Each bracelet is made custom after purchase so we do not accept returns. However, if there is an issue with your product please reach out to us by email at firstname.lastname@example.org and we'd be happy to make it right.
What's it cost to ship?
We ship our products domestically using USPS and charge a flat shipping rate of $3.50.
Do you offer local pick up?
Yes! To save you on shipping and give you the option to receive your bracelets sooner we offer local pick up in Richardson, Texas.
What is your current turn around time?
Each bracelet is made custom once it is purchased so turn around time varies. Typically we will have your bracelet made and shipped within 2-3 business days.
What are your bracelets made out of?
Our bracelets are made from a variety of materials. Most of our bracelets use .7mm elastic (some bracelets require .5mm depending on the bead hole size). Our seed bead bracelets are made from painted or sprayed glass. Due to the nature of these materials, some seed bead colors tend to wear off over time from rubbing against the skin. If you have any more detailed questions about the materials in our bracelets please reach out to email@example.com or utilize the "chat" feature on this page.